Legal services
| Industry | Use cases |
|---|---|
Legal services | Remote access VPN replacement |
Background
Firm overview
A mid-sized legal services firm based in Miami, Florida, specializing in corporate law, intellectual property, and litigation. With over 150 employees, including attorneys, paralegals, and administrative staff, the firm handles sensitive client data that requires stringent security measures.
Challenge
As the firm transitioned to a hybrid work model, ensuring secure remote access to their network became critical. Traditional VPN solutions were proving inadequate due to scalability issues, increased attack surfaces, and difficulty in managing access controls. The firm needed a robust solution to protect client data and comply with industry regulations such as GDPR and CCPA.
Solution: Software Defined Perimeter (SDP) with Zero Trust Network Access (ZTNA)
To address these challenges, they implemented an SDP with ZTNA framework. This solution was designed to provide secure, granular access to applications and data, regardless of the user's location.
Key components
Zero Trust framework
Roles are segmented by least privileges to limit lateral movement
Principle of "never trust, always verify" applied to all users and devices
SDP
Isolates and secures resources by creating a virtual boundary
Direct peer-to-peer encrypted communications between hosts in the network segment
AI provisioning: easily configures complex network configurations correctly
Implementation process
Phase 1: Assessment & planning
Understand the firm's critical assets, locations, and user groups requiring privileged access
Developed a phased installation plan based on customer timing and requirements
Phase 2: Technology integration
Deployed NVIS AI across the firm's network
Integrated with existing identity and access management systems
Phase 3: Rollout and training
Phased rollout to minimize disruption, starting with high-priority users
Trained employees on NVIS AI operation in their devices
Provided support and troubleshooting during the transition period
Phase 4: Validation and optimization
Validated connections and remote access by users
Changelogs and emails communicate new product versions
Feedback loops from employees to improve user experience
Benefits realized
Enhanced security
Eliminated the public attack surface, making the connection is invulnerable to outside attacks
Minimized risk of data breaches through micro-segmentation
Improved compliance
Met regulatory requirements for data protection and privacy
Ability to demonstrate compliance for verification and audits
Scalability & flexibility
Scalable solution supporting the hybrid/remote work model
Simplified management of access controls, even with a distributed workforce
Quick and simple setup without risking misconfiguration
User experience
Seamless and secure access for employees, improving productivity
Fast performance leads to higher user satisfaction
Conclusion
The firm successfully transformed their security posture by implementing NVIS AI's SDP/ZTNA solution. This strategic move not only protected sensitive client data but also facilitated a secure and efficient hybrid work environment. The firm's proactive approach to security and compliance set a benchmark for other legal service providers navigating similar challenges.
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